FAQs

 Since 1928, Kalera (Kaleda) Krishna Gopal has been a trusted name in pure Ayurvedic products, remedies, and natural healing, almost a century of trust.

Yes. We use natural ingredients and time-tested Ayurvedic recipes, with strict quality checks at every step to ensure purity and safety.

We offer Churna, Guggal-Vati, Pak-Avleh, Ghrit, Tail, Chyawanprash, and Lep, a wide range of Ayurvedic remedies for immunity, digestion, joint pain, hair care, and overall wellness.

 No. Our products are made with no added sugar, no artificial extracts, and are gluten-free wherever applicable.

We’re here to guide you on choosing the right product, tracking your order, or answering questions about ingredients and usage. Call +91 8130774407 or email [email protected].

Yes, all orders above ₹299 get free shipping across India.

Delivery usually takes 1 to 15 days, though it may take up to 30 days depending on your location.

Once your order ships, you’ll receive tracking details by email or SMS to follow your delivery status.

 If your order isn’t delivered, email us at [email protected] and our team will look into it right away.

Contact our support team within 24 hours of the status change. Courier companies don’t accept delivery disputes after 48 hours, so quick reporting helps us resolve it faster.

Yes, we ship domestically across India, with free delivery on orders above ₹299.

We accept Amazon Pay, Visa, Razorpay, and PhonePe, along with other major credit and debit cards, through a secure checkout.

Yes, all payments are processed through secure, encrypted payment gateways to protect your card and banking details.

COD availability depends on your delivery location. This option will show at checkout if it’s available for your address.

Yes, an invoice is generated automatically and sent to your registered email after your order is confirmed.

We follow a no-return policy, meaning products can’t be returned once delivered.

Yes, you can cancel anytime before your order is dispatched. Email us at [email protected] with your order details.

 Inspect your order on delivery and contact us within 24 hours if the item is damaged, defective, or incorrect, so we can evaluate and resolve it.

 Email [email protected] with your order number and issue details. Our team will review it and guide you on the next steps.

Once approved, refunds are processed to your original payment method; timelines may vary slightly by bank or payment provider.

Each product page lists its uses, ingredients, and recommended dosage. You can also call us at +91 8130774407 for personalised guidance.

Most of our Ayurvedic remedies are designed for regular use as per the dosage mentioned on the label, but we recommend consulting a doctor for specific health conditions.

Yes, dosage and usage instructions are printed on every product label and listed on the product page.

Product suitability varies, some are formulated for adults only, while others like Bal Jivan Vati are made for children. Check individual product pages for details.

Yes, we protect your personal and payment information as outlined in our Privacy Policy, covering how your data is collected, used, and stored.

No, you can check out as a guest. Creating an account just makes it easier to track orders and reorder favourites.

 Call +91 8130774407, email [email protected], or use our Contact Us page. Our office is at Kalera House, 23 Karni Nagar, Makarwali Road, Ajmer 305004.